Bob Mickey Collision Center

I recently visited Bob Mickey Auto Collision in Cedar Rapids, Iowa, to have an estimate done on the left front door of my GMC Envoy. From the moment I walked in, I was amazed by the outstanding service provided by the manager, Ryan. He went above and beyond to make me feel welcome and valued as a customer. What impressed me the most was how Ryan treated me as a person, not just another customer. Despite my appearance, which wasn't the best due to being on bed rest after a car accident, he showed genuine care and treated me with respect. Unlike other body shops I had visited, where I felt judged based on my appearance, Ryan and his team made me feel at home. The level of professionalism and attention to detail at Bob Mickey Auto Collision is exceptional. Not only did they provide an accurate and thorough estimate for the repairs needed, but they also took the time to explain the process and answer all my questions patiently. I felt comfortable and well-informed throughout the entire experience. I highly recommend Bob Mickey Auto Collision to anyone in need of automotive collision repairs. Matt's outstanding customer service, along with the welcoming atmosphere of the facility, made me feel valued and taken care of. If you're looking for a place that treats you like family, this is it. Thank you, Ryan, and the entire team at Bob Mickey Auto Collision, for going above and beyond to make me feel like an actual human being. Your professionalism, kindness, and exceptional service truly made a difference. I will definitely be recommending your shop to others in the future.

Bob Mickey did a great job fixing my car, looks amazing and they were very quick, professional and thorough. Special thanks to Tom, who went above and beyond to correct a small item that was missed from the original quote since there was a LONG time between that and when I got the quote to when I got the extensive work done. But everyone was amazing and very efficient, thank you!

My ‘16 ford escape had to get the door replaced after getting backed into. They were great communicating with me when my car would be done and what it all needed.

Used Bob Mickey by recommendation after a fender bender. When we got the vehicle home my wife noticed part of the interior trim was half hanging off. She went in the following day and was told that they (they being Bob Mickey) had missed that and that they would make repairs. We thought fine, their only human, no big deal. Until we took it in for repairs, now they claim zero responsibility for the trim piece. I guess its our fault for taking them at their word, I guess next time Ill it in writing.

I was very pleased and satisfied with how quick and efficient everyone was at Bob Mickey's in making my car look like new. You would never know my door was badly damaged after a hit and run incident. Perfect paint match. Thank you to all. I will refer Bob Mickey's to others.